AI Agents: Never Miss a Call Again
How AI phone and SMS agents captured $340K in additional annual revenue
Call Answer Rate
Every call now answered, 24/7
Additional Revenue
Annual revenue from captured opportunities
Appointment Booking
Increase in service appointments
Cost per Call
Compared to live agent handling
The Challenge
Valley Ford was missing 35% of inbound calls during peak hours and had zero coverage after 7 PM or on Sundays. Their BDC was overwhelmed, and voicemail abandonment was costing them sales opportunities. They needed capacity without adding headcount.
Our Solution
We deployed AI Phone and SMS Agents to handle routine inquiries, qualify leads, and book appointments. The system integrated with their existing phone infrastructure and CRM, with seamless handoff to human agents for complex situations.
"Our customers can't tell they're talking to AI—and honestly, neither can half our staff. The handoff is seamless, and we're booking appointments at 10 PM on Sundays."
Robert Harrison
Dealer Principal, Valley Ford
Client Info
Company
Valley Ford
Industry
Single-point Ford dealership